These Terms of Service govern commercial courier, delivery, scheduled route, and logistics services provided by Ivory Courier LLC, a Louisiana wholly owned subsidiary of Ivory Capital Corporation.
Ivory Courier LLC provides commercial courier, package delivery, B2B transport, scheduled routes, on-demand dispatches, and healthcare-related supply transport across our primary Louisiana operating focus (Baton Rouge, Hammond, Northshore, New Orleans metropolitan area, and surrounding communities). All services are subject to operational readiness and route availability.
Medical courier services are provided within approved commercial capabilities (such as medical supplies, administrative materials, and facility deliveries) subject to operational readiness, applicable training, insurance, and client requirements. Ivory Courier LLC does not currently offer specialized temperature-controlled medical transportation or hazardous medical materials transportation.
Clients are solely responsible for ensuring all parcels, packages, and cargo are securely packaged, properly sealed, and accurately labeled with complete destination details. Cargo must be prepared and ready for pickup within agreed scheduling windows.
Ivory Courier LLC strictly prohibits the transportation of illegal substances, hazardous waste or hazardous materials (hazmat), unmanifested contraband, firearms, explosives, or items violating federal, state, or municipal safety regulations.
In accordance with healthcare privacy regulations, clients must ensure that packages, manifests, and shipping documentation do NOT disclose Protected Health Information (PHI) or confidential patient medical records through public or general delivery documentation.
Delivery and courier assignments may be performed by vetted, qualified independent contractors operating under formal independent contractor agreements with Ivory Courier LLC. Independent contractors are not W-2 employees.
Commercial accounts are billed through itemized invoices and digital payment links managed via Stripe. Specific payment terms, credit limits, and billing schedules are set forth in individual commercial customer agreements.
For courier terms inquiries or commercial service agreements, contact courier@ivorycapitalcorporation.com.
